Privacy Policy

Privacy Policy

Fair & Transparent


Precedence

Pixelhackers is based in Germany and operates online and offline worldwide. These legal pages are provided in English as a courtesy to our clients, visitors, readers, and partners. In the case of conflicting clauses, the German version takes precedence over any translations.

Pixelhackers Privacy Policy

Your privacy is important to us!

It is Pixelhackers‘ policy to respect your privacy regarding any information we may collect while operating our websites and services.

Hereby, we follow a few fundamental privacy principles:

  • We don’t ask for your personal information unless we truly need it.
  • We don’t sell, rent or exchange your personal information to anyone. Period.
  • We don’t share your personal information with anyone except to comply with the law, provide our services, or protect our rights.
  • We don’t keep your personal information longer than is necessary to provide our services to you.
  • We don’t store personal information on our servers unless required for the on-going operation of our sites.
  • We aim to make it as simple as possible for you to control what’s visible to the public, seen by search engines, kept private, and permanently deleted.

Last but not least, we are not “one of those” companies that apply shady tricks to get your data or exploit loopholes. We really care about data privacy. Yours and our own.

If you have additional questions or require more information about our Privacy Policy, do not hesitate to contact us!

1 At a glance

About this privacy policy

The following privacy policy (“Privacy Policy” or “Datenschutzerklärung“) explains what personally identifiable information (“personal information“, “personal data“) may be collected on our website and how we use this information.

Together with the Terms and Conditions posted on our website, it sets forth the general rules and policies governing your use of our website. Depending on your activities you may be required to agree to additional terms and conditions.

Security

Pixelhackers and its partners constantly work towards protecting your privacy and data from unauthorized third parties. We use a number of different providers to make sure our sites run smoothly and securely. This includes password protection, media encryption, and secure communication among website-specific safety tools.

The security of your personal information is important to us, but remember that no method of transmission over the Internet (e.g. when communicating by e-mail or using a web browser), or method of electronic storage is 100% secure. While we strive to use commercially acceptable means to protect your personal information, we cannot guarantee its absolute security.

If you have suggestions on how we can improve on these measures, do not hesitate to contact us. 

Data collection on this site

Who are we?

Pixelhackers is a German company. You can find our contact address in our Impressum.

Our website address is: https://www.pixelhackers.com

This Privacy Policy applies to https://www.pixelhackers.com, as well as our connected sites and services (hereinafter, “us”, “we”, or “https://www.pixelhackers.com“). It does not apply to our collection of information from other sources.

What data do we collect?

We collect different data depending on how you interact with our sites and services.

This includes non-personally-identifying information, as well as personally identifiable information.

How do we collect your data?

Like most website operators, Pixelhackers collects non-personally-identifying information of the sort that web browsers and servers typically make available, such as the browser type, language preference, referring site, and the date and time of each visitor request.

Pixelhackers also collects data like name, address, and other personally identifiable information if you choose to share it with us by interacting with our site through contact forms, sign-up forms, or by purchasing our products and services.

How will we use your data?

Pixelhackers‘ purpose in collecting both non-personally identifiable and personally identifiable information is to better understand how Pixelhackers‘ visitors use its website and to ensure the error-free operation of our sites.

From time to time, Pixelhackers may release non-personally-identifying information in the aggregate, e.g., by publishing a report on trends in the usage of its website.

Who we share your data with

We don’t share your personal information with anyone except to comply with the law, provide our services, or protect our rights.

If you request a password reset, your IP address will be included in the reset email.

Some personal data may be shared with third parties such as tracking and analytics tools.

What rights you have over your data

At all times have the right to receive information about the origin, recipient, and purpose of your stored personal data free of charge.

If you have an account on this site or have left comments, you can request to receive an exported file of the personal data we hold about you, including any data you have provided to us. You can also request that we erase any personal data we hold about you.

If you have given your consent to data processing, you can revoke this consent at any time for future interactions.

This does not include any data we are obliged to keep for administrative, legal, or security purposes.

You may contact us about your privacy and data protection rights at any time.

Third party tracking & analysis

When visiting our sites, your user behavior may be tracked and statistically analyzed by tracking and analysis tools by third-party providers. You may opt out of this at any time in our cookie policy.

You find detailed information on third-party tools on this site below.

2 Hosting and Content Delivery Networks (CDN)

(Web) Hosting

This website is hosted by an external service provider (“host“). The personal data recorded on this website is stored on the host’s servers. This may include IP addresses, contact requests, meta and communication data, contract data, contact details, names, website access, and other data generated via a website.

The host is used to fulfill the contract with our potential and existing customers (Art. 6 Para. 1 lit. b GDPR) and in the interest of a secure, fast, and efficient provision of our online services by a professional provider (Art. 6 Para . 1 lit. f GDPR).

Our host will only process data that is necessary to fulfill its obligation to perform and follow our instructions with regard to this data.

We use the following host:

Linode CC
249 Arch St.
Philadelphia, PA 19106, USA

We use servers located in Germany.

Conclusion of a contract for order processing

In order to ensure data protection-compliant processing, we have concluded an order processing contract with our host.

Content Delivery Network (CDN)

This site may use a CDN in order to better serve customers outside of Germany.

3 General Data Protection Regulation (GDPR)

We are a Data Controller of your information.

Pixelhackers‘ legal basis for collecting and using the personal information described in this Privacy Policy depends on the personal information we collect and the specific context in which we collect the information:

  • Pixelhackers needs to perform a contract with you
  • You have given Pixelhackers permission to do so
  • Processing your personal information is in Pixelhackers legitimate interests
  • Pixelhackers needs to comply with the law

How long we retain your data

Unless a specific storage period is specified in this privacy policy, Pixelhackers will retain your personal information indefinitely or until the purpose for the data processing no longer applies. In any case, we keep your data only for as long as is necessary for the purposes set out in this privacy policy

We will retain and use your information to the extent necessary to comply with our legal obligations, resolve disputes, and enforce our policies.

If you make a legitimate request for deletion or revoke your consent to data processing, your data will be deleted unless we have any other legally permissible reasons for storing your personal data (e.g. tax or commercial retention periods); in that case, the deletion takes place after these reasons no longer apply.

For example, in Germany, we need to store any invoice data for a minimum of 10 years.

If you leave a comment, the comment and its metadata are retained indefinitely. This is so we can recognize and approve any follow-up comments automatically instead of holding them in a moderation queue.

If you have registered a user profile on our site, any personal data provided on it will remain with us indefinitely, or until you delete your user profile.

EEA data protection rights

If you are a resident of the European Economic Area (EEA), you have certain data protection rights. If you wish to be informed what Personal Information we hold about you and if you want it to be removed from our systems, please contact us.

In certain circumstances, you have the following data protection rights:

  • The right to access, update or to delete the information we have on you.
  • The right of rectification.
  • The right to object.
  • The right of restriction.
  • The right to data portability
  • The right to withdraw consent

Contact information

Name and info of the responsible administrator according to Artikel 4 Abs. 7 DSGVO:

Julius Launhardt
Pixelhackers
Georgenstraße 45A
80799 München, Germany

Protection of Certain Personally Identifiable Information

Pixelhackers discloses potentially personally identifiable and personally identifiable information only to those of its employees, contractors, and affiliated organizations that (i) need to know that information in order to process it on Pixelhackers‘ behalf or to provide services available at Pixelhackers‘ website, and (ii) that have agreed not to disclose it to others.

Some of those employees, contractors, and affiliated organizations may be located outside of your home country; by using Pixelhackers‘ website, you consent to the transfer of such information to them.

We will not rent or sell potentially personally identifiable and personally identifiable information to anyone. Other than to its employees, contractors, and affiliated organizations, as described above, we disclose potentially personally identifiable and personally identifiable information only in response to a subpoena, court order, or other governmental requests, or when Pixelhackers believes in good faith that disclosure is reasonably necessary to protect the property or rights or safety of Pixelhackers, third parties or the public at large.

Data transfer to the USA & other countries

We use tools on our sites from companies based in the USA and other countries. When these tools are active, your personal data can be passed on to the (US) servers of the respective companies.

We would like to point out that the USA is not a safe third country within the meaning of EU data protection law. US companies are obliged to surrender personal data to security authorities without you as the person concerned being able to take legal action against this.

Therefore, it cannot be ruled out that US authorities (e.g. government or secret services) process, evaluate, and permanently store your data on US servers for monitoring purposes. We have no influence on these processing activities.

The same indications may apply to other countries, as well.

(Source: e-recht24.de)

We comply with the EU-US Privacy Shield Framework as set forth by the US Department of Commerce regarding the collection, use, and retention of personal information from European Union member countries to the United States pursuant to Privacy Shield. To learn more about the Privacy Shield program, please visit https://www.privacyshield.gov/.

How to contact the appropriate authorities

In the event of violations of the GDPR, you have the right to file a complaint with appropriate supervisory authorities. The right of appeal exists without prejudice to other administrative or judicial remedies.

4 Data collection on our sites

Cookies & Web Beacons

To enrich and perfect your online experience, like any other website, https://www.pixelhackers.com uses “Cookies”, similar technologies and services provided by others to display personalized content, appropriate advertising, and store your preferences on your computer.

A cookie is a string of information that a website stores on a visitor’s computer, and that the visitor’s browser provides to the website each time the visitor returns. Pixelhackers uses cookies to help us identify and track visitors, their usage of https://www.pixelhackers.com, and their website access preferences.

Pixelhackers visitors who do not wish to have cookies placed on their computers should set their browsers to refuse cookies before using Pixelhackers’ websites, with the drawback that certain features of our websites may not function properly without the aid of cookies.

By continuing to navigate our website without changing your cookie settings, you hereby acknowledge and agree to Pixelhackers’ use of cookies.

If you leave a comment on our site you may opt-in to saving your name, email address, and website in cookies. These are for your convenience so that you do not have to fill in your details again when you leave another comment. These cookies will last for one year.

If you visit our login page, we will set a temporary cookie to determine if your browser accepts cookies. This cookie contains no personal data and is discarded when you close your browser.

When you log in, we will also set up several cookies to save your login information and your screen display choices. Login cookies last for two days, and screen options cookies last for a year. If you select “Remember Me“, your login will persist for two weeks. If you log out of your account, the login cookies will be removed.

If you edit or publish an article, an additional cookie will be saved in your browser. This cookie includes no personal data and simply indicates the post ID of the article you just edited. It expires after 1 day.

Server Log-Files

https://www.pixelhackers.com follows a standard procedure of using log files. These files log visitors when they visit websites. All hosting companies do this and they are a part of hosting services’ analytics. The information collected by log files includes:

  • internet protocol (IP) addresses
  • operating system
  • browser type
  • Internet Service Provider (ISP)
  • date and time stamp
  • referring/exit pages/url
  • and possibly the number of clicks

These are not linked to any information that is personally identifiable. The purpose of the information is for analyzing trends, administering the site, tracking users’ movement on the website, and gathering demographic information.

This data is recorded on the basis of Art. 6 Paragraph 1 lit. f GDPR. Website operators have a legitimate interest in the technically error-free presentation and optimization of their website which requires the recording of server log files.

Pixelhackers also collects potentially personally-identifying information like Internet Protocol (IP) addresses for logged-in users and for users leaving comments on https://www.pixelhackers.com blog posts. Pixelhackers only discloses logged-in user and commenter IP addresses under the same circumstances that it uses and discloses personally-identifying information as described in this privacy policy.

Contact Form

Any personal data that you enter into the contact forms will be stored, used, and processed by us in regard to the corresponding matter specified in the form based on Art. 6 Abs. 1 lit. b DSGVO. We collect only the data necessary to provide our services and products and for statistical reasons.

In all other cases, the processing is based on our legitimate interest in the effective processing of the inquiries sent to us (Art. 6 Para. 1 lit. f GDPR) or on your consent (Art. 6 Para. 1 lit. a GDPR) if this was queried.

By entering your email address in the contact form you agree explicitly to our terms of service and to receiving communication and marketing campaigns such as newsletters.

You may opt-out of receiving such communication at any time.

Email or phone

If you contact us by e-mail or phone, your request including all personal data derived from it will be stored, used, and processed in regard to the corresponding matter based on Art. 6 Abs. 1 lit. b DSGVO. We collect only the data necessary to provide our services and products and for statistical reasons.

In all other cases, the processing is based on our legitimate interest in the effective processing of the inquiries sent to us (Art. 6 Para. 1 lit. f GDPR) or on your consent (Art. 6 Para. 1 lit. a GDPR) if this was queried.

By contacting us this way you agree explicitly to our terms of service. Any contact data you share with us may be used to send you communication and marketing campaigns such as newsletters.

You may opt out of receiving such communication at any time.

Website registration

You can register on our sites in order to use additional functions, products, or services.

We use the personally identifiable information entered during the registration process only for the purpose of using the respective offer or service for which you have registered. The mandatory information requested during registration must be given in full.

The data entered during registration is processed for the purpose of implementing the user relationship established by the registration and, if necessary, to initiate further contracts (Art. 6 Para. 1 lit. b GDPR).

For users that register on our website (if any), we store the personal information they provide in their user profile.

All users can see, edit, or delete their personal information at any time (except they cannot change their username). Website administrators can also see and edit that information.

Some of this information, such as username or name may be visible to other users of this site.

In case of important changes, for example in the scope of the offer or for technically necessary changes, we will use the e-mail address provided by the user for communication.

The data recorded during registration will be stored by us as long as you are registered on our sites and will then be deleted. Statutory retention periods remain unaffected.

Comments

When visitors leave comments on the site we collect the data shown in the comments form, and also the visitor’s IP address and browser user agent string to help spam detection.

All comments will be held in moderation before being approved and published on our sites.

Please also refer to our comment policy for more information.

IP address

The IP address of the users who write comments will be stored. We need this data in order to be able to proceed against the author in the event of legal violations such as insults or propaganda.

Gravatar

An anonymized string created from your email address (also called a hash) may be provided to the Gravatar service to see if you are using it. The Gravatar service privacy policy is available here: https://automattic.com/privacy/. After approval of your comment, your profile picture is visible to the public in the context of your comment.

Comment subscription

You can subscribe to receive notifications when new comments are added to our site. In this case, you agree to receive email or other communication from us in this regard. You may unsubscribe to receive such communication at any time.

Spam detection service

Visitor comments may be checked through an automated third-party spam detection service.

How long we retain your comment data

If you leave a comment, the comment and its metadata are retained indefinitely. This is so we can recognize and approve any follow-up comments automatically instead of holding them in a moderation queue.

Comments are saved on the basis of your consent (Art. 6 Para. 1 lit. a GDPR). You can revoke your consent at any time by contacting us. The legality of the data processing operations that have already taken place remains unaffected by the revocation.

Media

If you upload images to the website, you should avoid uploading images with embedded location data (EXIF GPS) included. Visitors to the website can download and extract any location data from images on the website.

5 E-commerce

Those who engage in transactions with Pixelhackers – by purchasing our services or products are asked to provide additional information, including as necessary the personal and financial information required to process those transactions. In each case, Pixelhackers collects such information only insofar as is necessary or appropriate to fulfil the purpose of the visitor’s interaction with Pixelhackers.

In particular, visitors’ data might be sent to payment providers such as PayPal and Stripe to process orders.

We do not disclose personally-identifying information other than as described in this privacy policy. You can always refuse to supply personally-identifying information, with the caveat that it may prevent them from engaging in certain website-related activities.

6 Content from other websites

Embedded content from other websites

Articles on this site may include links to or embedded content (e.g. videos, images, articles, etc.) from external sites that are not operated by us. If you click on a third-party link, you will be directed to that third party’s site. Embedded content from other websites behaves in the exact same way as if the visitor has visited the other website.

These websites may collect data about you, use cookies, embed additional third-party tracking, and monitor your interaction with that embedded content, including tracking your interaction with the embedded content if you have an account and are logged in to that website.

We strongly advise you to review the Privacy Policy and terms and conditions of every site you visit.

We have no control over and assume no responsibility for the content, privacy policies, or practices of any third-party sites, products, or services.

7 Marketing

Pixelhackers collects personally identifiable information for the purpose of marketing communications. While doing so, we:

  • never sell your personal data to any service or third party
  • only send you communication if you have opted into it explicitely
  • only use the means of communication (e-mail address, phone number) you have provided
  • aim to provide value to you with our communication measures

Newsletter

If you are a registered user of https://www.pixelhackers.com or have supplied your email address to us in any other way, we may occasionally send you an email to tell you about new features, solicit your feedback, promote our services, or just keep you up to date with what’s going on with Pixelhackers.

We primarily use our blog to communicate this type of information, so we expect to keep this type of email to a minimum.

Support Requests

If you send us a request (for example via a support email or via one of our feedback mechanisms), we reserve the right to publish it in order to help us clarify or respond to your request or to help us support other users.

Pixelhackers takes all measures reasonably necessary to protect against the unauthorized access, use, alteration, or destruction of potentially personally identifiable and personally identifiable information.

Reviews & testimonials

If you leave a review or testimonial for us on our site, on social media, or another website, we reserve the right to publish it as a marketing measure.

Pixelhackers takes all measures reasonably necessary to protect against the unauthorized access, use, alteration, or destruction of potentially personally identifiable and personally identifiable information.

Aggregated Statistics

Pixelhackers may collect statistics about the behavior of visitors to our website. We may display this information publicly or provide it to others. However, in that case, we do not disclose your personally identifiable information.

8 Advertisements

Advertisements on our site

Ads appearing on our website may be delivered to users by advertising partners, who may set cookies. These cookies allow the ad server to recognize your computer each time they send you an online advertisement to compile information about you or others who use your computer. This information allows ad networks to, among other things, deliver targeted advertisements that they believe will be of most interest to you. This Privacy Policy covers the use of cookies by Pixelhackers and does not cover the use of cookies by any advertisers.

For easier access, we hyperlinked to some of their Privacy Policies below:

Advertisements on other sites

Google AdWords

https://www.pixelhackers.com uses Google AdWords for remarketing.

We use remarketing services to advertise on third-party websites (including Google) to previous visitors to our site. It could mean that we advertise to previous visitors who haven’t completed a task on our site, for example using the contact form to make an inquiry. This could be in the form of an advertisement on the Google search results page or a site in the Google Display Network. Third-party vendors, including Google, use cookies to serve ads based on someone’s past visits. Of course, any data collected will be used in accordance with our own privacy policy and Google’s privacy policy.

You can set preferences for how Google advertises to you using the Google Ad Preferences page, and if you want to you can opt-out of interest-based advertising entirely by cookie settings or permanently using a browser plugin.

9 Plugins and Tools

This is a list of the third-party plugins and tools we use to collect data on our sites. You can find out more about them and deactivate individual ones or all of them in our cookie policy.

ActiveCampaign

Zoho SalesIQ

Facebook Pixel

Google Tag Manager

Google Analytics

10 Social Media profiles

(source: e-recht24.de)

We maintain publicly accessible profiles on social media networks. The individual social networks we use are listed below.

Social networks such as Facebook, Twitter, etc. can generally analyze your user behavior comprehensively if you visit their website or a website with integrated social media content (e.g. like buttons or advertising banners). Visiting our social media presence triggers numerous data protection-related processing operations. In detail:

If you are logged into your social media account and visit our social media presence, the operator of the social media portal can assign this visit to your user account. Under certain circumstances, your personal data can also be recorded if you are not logged in or do not have an account with the respective social media portal. In this case, this data is recorded, for example, using cookies that are stored on your device or by recording your IP address.

With the help of the data collected in this way, the operators of the social media portals can create user profiles in which your preferences and interests are stored. In this way, interest-based advertising can be displayed to you inside and outside the respective social media presence. If you have an account with the respective social network, interest-based advertising can be displayed on all devices on which you are or were logged in.

Please also note that we cannot retrace all processing processes on the social media portals. Depending on the provider, further processing operations may therefore be carried out by the operators of the social media portals. For details, please refer to the terms of use and data protection provisions of the respective social media portals.

Facebook

You can find their privacy policy here: https://www.facebook.com/legal/terms/page_controller_addendum

Twitter

You can find their privacy policy here: https://twitter.com/privacy

LinkedIn

You can find their privacy policy here: https://www.linkedin.com/legal/privacy-policy

Youtube

You can find their privacy policy here: https://policies.google.com/privacy

11 Children’s Information

Another part of our priority is adding protection for children while using the internet. We encourage parents and guardians to observe, participate in, and/or monitor and guide their online activity.

https://www.pixelhackers.com does not knowingly collect any personally identifiable information from children under the age of 13. If you think that your child provided this kind of information on our website, we strongly encourage you to contact us immediately and we will do our best efforts to promptly remove such information from our records.

12 Business Transfers

If Pixelhackers, or substantially all of its assets, were acquired, or in the unlikely event that Pixelhackers goes out of business or enters bankruptcy, user information would be one of the assets that are transferred or acquired by a third party. You acknowledge that such transfers may occur and that any acquirer of Pixelhackers may continue to use your personal information as set forth in this policy.

13 Privacy Policy Changes

Although most changes are likely to be minor, we may change our Privacy Policy from time to time, and at Pixelhackers‘ sole discretion. We encourage you to frequently check this page for any changes to our Privacy Policy. Your continued use of this site after any change in this Privacy Policy will constitute your acceptance of such change.

By using our website, you hereby consent to our Privacy Policy and agree to its terms.

Source & Credit

This privacy policy was created using different tools: https://termsandconditionstemplate.com/privacy-policy-generator/ https://www.gdprprivacypolicy.net/.

Our privacy policy in German is based on that provided by eRecht24 which holds precedence over their translated version in any language.